Terms and conditions for services

VšĮ „BALZEKAS TENNIS“ Terms and conditions for services

 

PUBLIC INSTITUTIONS "BALZEKAS TENNIS"
RULES FOR THE PROVISION OF SERVICES

I. CONCEPTS
1.1. Customer is a person to whom, according to the contract with the Service Provider for a fixed-term subscription or individual/group training, the Services provided for in the specified contract are actually provided. Minors (children) may be named as Clients in contracts.
1.2. Services are the services provided by the Service Provider, consisting of tennis lessons and sports classes, and additional services such as individual, group training, etc., which are ordered by the Service Recipient by additional/separate agreement.
1.3. The Service Recipient is a person who enters into an agreement with the Service Provider regarding a fixed-term subscription or individual/group training, entitling him and/or the person he represents to use the correspondingly purchased services.
1.4. Service provider - VšĮ "BALZEKAS TENNIS", legal entity code: 305229956, registered office address: Vilties st. 11, Kuprioniškės, Vilnius district. weekly, Tel. No.: +370 681 49989, E-mail Mail: info@balzekastenis.lt.
1.5. Contract - the contract concluded between the Service Recipient and the Service Provider, by which the Service Provider undertakes to provide the Service, and the Service Recipient undertakes to pay for the Service and to comply with other conditions agreed in the contract.
1.6. The website is the website www.balzekastennis.lt administered by the Service Provider, which provides relevant information related to the Services provided and provides an opportunity to purchase the Services.
1.7. The Rules are the following service provision rules, which determine the rights and obligations of the Service Provider and the Service Recipient and the Client. The rules are part of the contractual relationship between the parties. The current version of the rules is available on the Website. In the event of changes in market conditions, legal acts or other grounds or circumstances, the Service Provider has the right to update the Rules after notifying the Service Recipients on the Website.

II. GENERAL PROVISIONS
2.1. The services sold by the Service Provider are provided in accordance with these Rules, other documents of the Service Provider, as well as the requirements of the legal acts applicable to the Service Provider. All persons who use the Services sold by the Service Provider, by purchasing them both on the Website and at any other place where the Services are sold by the Service Provider, must familiarize themselves with these Rules.
2.2. In all cases, it is considered that the Service Recipient is familiar with the Rules, agrees with them and undertakes to unconditionally comply with them, if he concludes a Contract with the Service Provider. In cases where the Service Recipient partially or completely disagrees with all or a certain part of the Rules, he must not conclude the Agreement and not use the Services, otherwise it is considered that the Service Recipient has familiarized himself with and unconditionally agreed to these Rules. By granting the right to the Customer (in cases where the Customer and the Service Recipient are not the same person) to use the Services purchased by the Service Recipient, the Service Recipient is responsible for the Customer and the damage he/she suffers or has caused, and must ensure that such Customers are informed and comply with the Rules at their own risk .
2.3. The Service Provider is not responsible and does not compensate the Service Recipient for the damage suffered if the Service Recipient and/or the Client do not comply with their obligations and/or the terms of the Rules.
III. PROCEDURE, PERFORMANCE AND TERMINATION OF THE PURCHASE OF SERVICES
3.1. Correct personal data of the Service Recipient and/or Client must be specified when the Service Recipient enters into a contract with the Service Provider. If the specified data changes, the Service Recipient must immediately inform the Service Provider about it.
3.2. All Agreements on the Website are concluded in electronic form, using means of communication (computer networks). Physical (paper) Contracts can only be concluded at the place of provision of the Services sold by the Service Provider.
3.3. The recipient of the Services undertakes to pay for the purchased Services and other fees specified in the Agreement before the provision of the Service, unless otherwise stipulated in the Agreement.
3.4. If the Service recipient does not pay for the purchased Services and other fees specified in the Agreement on time, the Service Provider has the right not to provide the Services.
3.5. Service delivery schedules are established prior to the provision of the Services and may be adjusted by mutual agreement between the Service Provider and the Service Recipient based on the Client's progress and the Head Coach's assessment.
3.6. The schedule of service provision is not changed and the price of the Service is not reduced in the following cases:
3.6.1. Services are not provided when their provision coincides with a public holiday;
3.6.2. The Customer does not use the Services due to illness, injury or other individual circumstances;
3.6.3. The provision of the service is impossible due to the Customer's actions incompatible with the Agreement, the Rules or the requirements of the legal acts applicable to the Service Provider.
3.7. The Agreement regarding the Services purchased by the Service recipient enters into force from the date of conclusion of the Agreement and is valid until the term specified in the Agreement.
3.8. The service recipient has the right to terminate the Agreement only in the manner and under the conditions specified in the Agreement.

IV. RIGHTS AND OBLIGATIONS OF THE SERVICE PROVIDER
4.1. The service provider has the right to:
4.1.1. to use third parties for the provision of services;
4.1.1. to use third parties for the provision of services;
4.1.2. not to provide the Services or to suspend/terminate the provision of the Services if:
4.1.2.1. the payable amounts related to the provision of Services are not paid on time;
4.1.2.2. The client violates generally accepted rules of conduct, does not comply with the Rules and the coach's instructions, poses a risk to the safety of himself, other persons and/or property with his actions.
4.1.3. to inform the Service recipient and/or the Client about tennis tournaments, camps and other events organized by the Service Provider, in which the Client has the opportunity to participate;
4.1.4. in the event that the Client is a minor and, while in the care of the Service Provider, suffers an injury or any health injury or in the event of other urgent circumstances, the Service Provider must contact the Service Recipient (Client's parents/representatives) using the contacts specified in the Agreement. If the Service Provider fails to contact the Service Recipient or if the Service Provider decides that the minor Client requires immediate medical assistance, the Service Provider has the right to organize/provide first medical aid himself, to apply to a medical institution for providing the necessary medical assistance/further treatment to the minor Client until the Service Recipient arrives . The service provider has the right to independently solve the issues of organizing medical assistance;
4.1.5. The Service Provider has the right to organize/provide first medical aid himself, to apply to a medical institution for necessary medical aid/further treatment in order to protect the Client's vital interests, when the Client cannot give consent due to physical or other reasons;
4.1.6. terminate the operation of the Website without separately informing the persons registered on it;
4.1.7. to record the provision of Services by means of video and audio and to publicize this material thereby popularizing the sport and the Services provided (this right of the Service Provider may be limited at the separate request of the Service recipient and/or the Client).
4.2. The service provider undertakes:
4.2.1. ensure the provision of quality Services to the Client;
4.2.2. publish schedules for the provision of Services before the actual provision of Services;
4.2.3. appoint a coach or coaches for the development of the Client's sports abilities;
4.2.4. to provide all kinds of information to the Service recipient and/or the Client about the Services provided;
4.2.5. provide the Client with basic inventory, except for clothing, footwear and tennis racket, which the Client must take care of independently;
4.2.6. ensure the ability to observe personal hygiene;
4.2.7. At the request of the Service Recipient and/or the Client, provide the latter with information about the Client's results and achievements.

V. RIGHTS AND OBLIGATIONS OF THE SERVICE RECIPIENT/CLIENT
5.1. The service recipient/Client has the right to:
5.1.1. familiarize yourself with the Services, i.e. prices, organization procedure, Service provision schedules, etc.;
5.1.2. receive information about the Client's results and achievements;
5.1.3. to receive all relevant information related to the Services.
5.2. The service recipient undertakes to:
5.2.1. to acquaint the Client with these Rules;
5.2.2. pay for the Services on time and fulfill other obligations arising from the Agreement;
5.2.3. ensure that the Client is healthy during the provision of the Service and does not have health disorders or other problems that could affect the safety of the Client and others around him during training or the ability to perform sports tasks;
5.2.4. inform the Service Provider about changes in health status related to physical activity;
5.2.5. ensure supervision of the Client, if the latter is a minor, before and after the provision of Services;
5.2.6. do not interfere with the provision of Services.
5.3. The customer undertakes:
5.3.1. comply with these Rules, generally accepted rules of conduct, coach's instructions;
5.3.2. behave properly with other persons, do not threaten the safety and property of other persons with your behavior;
5.3.3. During the provision of services, have sports clothing, including safe shoes for tennis (prevention of injuries) and a tennis racket, a drinking vessel (drink);
5.3.4. to use the Service Provider's inventory responsibly, not to damage other property of the Service Provider or third parties;
5.3.5. comply with hygiene requirements;
5.3.6. inform the Service Provider about changes in health status related to physical activity.

VI. TERMS OF SERVICE
6.1. Customers can use the Services only at the time specified in the Service Provision Schedule.
6.2. At the end of the time specified in the Service Provision Schedule, the Clients must immediately leave the courts/rooms where they trained.
6.3. During the provision of Services, customers are prohibited from:
6.3.1. use the Services while wearing inappropriate, dirty or untidy clothing or footwear;
6.3.2. walking around the game/training areas of other Clients/visitors when a game/training is in progress;
6.3.3. bring in and consume food products, soft drinks/water in a collapsible container (plastic containers are recommended), alcoholic beverages, as well as smoke or use tobacco products;
6.3.4. using and training equipment that is broken or out of order. The trainer and/or the Service Provider must be informed immediately about the observed device failure;
6.3.5. visiting intoxicated persons, shouting, whistling, cursing, littering, spitting on the floor, climbing on structures, railings, decorations, hitting sports equipment or other hard objects on floors, walls, fences, otherwise damaging property or disturbing other persons;
6.3.6. visiting persons with animals; for persons suffering from infectious, viral or other contagious diseases, as well as for persons with other health disorders that may endanger the health and/or life of the person himself or others;
6.3.7. disturb other Customers/visitors.
6.4. The Service Provider may use other third parties for the provision of the Service, who may provide additional requirements related to the Services. The Service Provider and/or a third party used by the Service Provider informs about additional requirements.

VII. RESPONSIBILITY
7.1. The Service Recipient is responsible for losses caused to the Service Recipient and/or the Customer's Service Provider or third parties and/or their property.
7.2. The Service Provider assumes no risk and responsibility for the Client's health condition, injuries, physical and health injuries during the provision of Services. The Service Recipient and/or Client understands that this is an active physical activity associated with an increased risk of injury and assumes all associated risks.
7.3. The Service Provider is not responsible for items left by him and/or third parties at the Service Provision locations. The Service Recipient and/or Customer assumes full responsibility for the maintenance of their belongings.

VIII. DATA PROTECTION
8.1. Personal data is processed in accordance with the valid personal data protection policy of the Service Provider, which is published on the Website (hereinafter - Privacy Policy).
8.2. Personal information is requested before entering into a contract. The Service Provider undertakes not to disclose the personal data of the Service Recipient and/or the Client to third parties, except for the use of third parties for the provision of Services.
8.3. Disclosure of information to third parties is possible only in the cases and procedures set out in the Privacy Policy, including, but not limited to, when it is legally required by state institutions, it is necessary to ensure compliance with these Rules, to defend the rights and property of the Service Provider, or to ensure the protection of the Service Provider and/or Clients and the public. .
8.4. The Service Provider has the right to clarify the personal data provided by the Service Recipient.
8.5. The data about the Service Recipient and/or Customer provided to the Service Provider on the Website are used for the purpose of concluding and executing the Agreement.

IX. FINAL PROVISIONS
8.6. The service provider reserves the right to complete and change these Rules and other documents related to the Rules at any time at its discretion. Changes to the rules take effect the day after they are published on the Website.
8.7. The Service recipient and/or the Client understands and agrees that if he uses the Services after the date of the amendment of the Rules, the fact of the Client's use of the Services is considered by the Service Provider as acceptance of the terms of the new edition of the Rules.
8.8. The Service Recipient and/or the Client agrees that the Service Provider has the right to send the Service Recipient and/or the Client notifications, including notifications about changes to the Terms and Conditions, by e-mail, telephone or to provide the desired information on the Website.
8.9. When providing Services, the Service Provider is guided by the Civil Code of the Republic of Lithuania, the Law on the Protection of Consumer Rights and other valid legal acts.
8.10. Any disputes, disagreements or claims between the Service Provider and the Service Recipient and/or Customer are resolved through negotiations. If it is not possible to reach an agreement within 30 (thirty) days, such a dispute or disagreement is resolved in accordance with the procedure established by the laws of the Republic of Lithuania by applying to the Vilnius city district or Vilnius city district court. Subject of non-judicial dispute resolution: State Service for the Protection of Consumer Rights (Vilniaus st. 25, 01402 Vilnius, tarnyba@vvtat.lt, +370 5 2626751, www.vvtat.lt).

Use of cookies
We use cookies! Privacy policy